A useful wastewater dashboard helps a person decide what to check or do next. Design it around operational responsibilities, rather than placing every available measurement on one screen.
Agree the decisions each role makes
Operators need current status and work awaiting attention. Engineers need trends, source quality and incident context. Managers need unresolved issues, overdue work and comparable results across the areas they supervise.
Keep status and interpretation separate
Show measured values, alarm states and forecasts with their sources and timestamps. Use consistent equipment identifiers. A forecast should be distinguishable from an online reading or a laboratory result so users can assess the evidence.
Make drill-down useful
A summary should lead to the relevant equipment, trend, event or work order. Show who owns an open task and what remains unconfirmed. Preserve the context when moving between a process diagram and historical records.
Test the dashboard with real tasks
Ask users to locate an equipment fault, identify an old reading and retrieve an event history. Check role permissions and mobile readability. Record misunderstandings and revise the display before extending it to more sites.
Records to check
| Record group | Evidence to review |
|---|---|
| Operator | Current status and assigned work |
| Engineer | Trends, quality and event history |
| Manager | Open risks, overdue work and comparison scope |
Prepare an assessment with X-IRIS
Bring current screens, role descriptions and examples of decisions that are difficult to make today. Review the implementation roadmap and request an assessment to agree a scope that can be tested.